Shipping FAQ
Shipping FAQ – Shop Watch Film
How much does UK delivery cost?
UK delivery starts from £2.99 (£2.49 + VAT). Prices vary depending on parcel weight and the delivery option selected.
Do you offer next‑day delivery?
Yes. We offer DPD Next Day Delivery across the UK, subject to order time and stock availability.
How long will my order take to arrive?
- UK Orders: Usually delivered next working day once dispatched.
- International Orders: Delivery times vary by destination and customs processing.
Do you ship internationally?
Yes. International shipping starts from £6.40, with final costs calculated based on parcel weight, destination, and any additional DPD surcharges.
Are there extra costs for international shipping?
International orders may incur:
- Customs duties or import taxes
- Remote area surcharges
- Additional DPD handling fees
These charges are the responsibility of the customer and vary by country.
How is my order shipped?
All orders are shipped via DPD, offering:
- Drop‑off or collection options
- Full tracking from dispatch to delivery
- Secure handling and reliable service
How do I track my order?
Once your order is dispatched, you will receive a DPD tracking link via email or SMS. You can monitor your parcel in real time.
What is the maximum parcel weight?
DPD accepts parcels up to 30kg. Orders exceeding this limit may require additional arrangements.
Can I change my delivery address after ordering?
Address changes may be possible before dispatch. Once the parcel is with DPD, changes must be made directly through their tracking portal.
What happens if I miss my delivery?
DPD will attempt redelivery or provide options such as:
- Collecting from a local pickup shop
- Rearranging delivery for another day
Do you deliver to PO Boxes?
DPD does not deliver to PO Boxes. A full physical address is required.
What should I do if my parcel is delayed or missing?
Contact our support team with your order number. We will liaise with DPD to resolve the issue promptly.