Return and Refund Policy

Only purchases made directly through our online store, shopwatchfilm.com, are eligible for our 30‑day return policy. We are committed to ensuring every customer is satisfied with their purchase, and this commitment applies to all transactions made through our website.

Orders may be cancelled at any time except for our made‑to‑order silk slippers. Because these items are handmade, you will be responsible for any costs already incurred at the time of cancellation.

Please note: Silk Albert slippers tailored by our third‑party artisan are non‑refundable.